Franchise Operations Support

Whether provided in the field or within the home office, operational support is key to promote, reinforce and rejuvenate the standards of your brand. Each member of our franchise consultant team possesses an unrivaled depth of knowledge for developing training and operations programs that can provide immediate benefit to your home office and field operations teams. Our services include:

  • Systems support and operations management
  • Headquarters and field support methods to improve effectiveness and profitability
  • Franchisee opening support programs
  • Market introduction and grand opening programs
  • System advertising guidelines and bylaws
  • Cooperative programs and structures
  • Establishing franchisee reporting requirements

Situation audits of franchised operations

  • Best practices review
  • Site visits and customer surveys
  • Field staff support evaluation


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"Michael H. Seid & Associates brought a breadth of knowledge and insight to our project that we couldn't duplicate internally. They helped us define the essence of the issue at hand, including acknowledging the 'brutal realities' which needed to be addressed. They offered a variety of solutions for our consideration. I was especially impressed with their service mentality and willingness to help. We would not hesitate to use them again."

Scott Haner
Vice President, Franchise Recruiting
Yum! Brands - franchisor of KFC®, Taco Bell®, Pizza Hut®, Long John Silvers®, A&W® and All American Food®
 

Questions?
Please send us an  email

 

 

 

Or give us a call:

 

Michael Seid (860) 523-4257 - mseid@msaworldwide.com

Kay Ainsley (770) 794-0746 - kainsley@msaworldwide.com