Confirm Your “Franchisability”
MSA has been fortunate to work with both start-ups and mature businesses in a variety of market segments. Our clients rely on us to determine with them if their business is “franchisable” and, if it is, how to properly structure their franchise offering.
It is important to recognize that almost any business can become a franchisor, as the legal hurdles for becoming a franchisor are very modest. What is important in creating a sustainable franchise system is for our clients to first understand whether franchising is the right expansion strategy for their companies. We begin each engagement by reviewing with our clients the franchisability of their businesses before they make the serious investment in designing and developing their franchise programs.
Our Feasibility Analysis reviews our client's franchise readiness, and focuses on a broad spectrum of important business factors in a systematic approach. We help our client take an honest look at where their business is today. If our feasibility analysis finds that our client is not capable of becoming a successful franchisor today, we examine alternative growth strategies that may be more suitable for them now, and assist them in developing the necessary franchising qualifications they require for the future. MSA’s broad practice capabilities enable us to work in a host of downstream expansion strategies in addition to franchising.
While each of our clients and the industries they operate are different, some of the relevant benchmarks we examine in determining clients’ readiness to franchise include:
- Products and Services: Is there sufficient consumer demand for the company’s products and services, and is that demand established or based on a trend that will keep the company’s consumer offering in demand for the foreseeable future?
- Management: Is management experienced and ethical with a history of financial and personal accomplishments?
- Commitment: Does the management of the franchisor have the necessary long-term commitment necessary for franchising?
- Adaptation: Does the company have the necessary resources, capability, and willingess to adapt its consumer offering to local market conditions (neighborhood culture, real estate, consumer preferences, local regulations, etc.)?
- Systemization: Is the business based upon a set of refined and unified operating processes that have been tested and proven in actual operating locations?
- Skill Transfer: Can franchisees, their management, and their staff be taught to operate the business in a reasonable period of time to meet brand standards?
- Support: Can the revenue stream generated by the franchise system give the franchisor the resources necessary to provide the support required?
- Expansion: Is there an adequate pool of franchisees with the willingness and financial capability to become franchisees?
- Differentiation: Does the consumer offering have competitive advantages or points of differentiation that make it attractive to consumers and prospective franchisees?
- Real Estate: Is there sufficient real estate available to support the system’s growth requirement that is both acceptable to the franchisor and available at a cost required to ensure franchisee profitability? Can the system’s real estate requirements be adapted to various market requirements? Is the cost of developing a franchisee’s location acceptable to prospective franchisees and bankable?
- Regulatory Requirements: Are there any significant regulatory barriers or personnel licensing requirements that would prohibit or limit the development of franchises?
- Economics: Will the franchise offering be affordable for the prospective franchisees? Does the franchisor have the necessary financial capability to establish, expand, and support the franchise system? Will the business, after fees, be profitable and will it meet the return on investment required by the franchisee and franchisor?
A helpful primer on franchising is Franchising for Dummies, by Michael Seid, founder and managing director of MSA Worldwide and Dave Thomas, late founder of Wendy’s International.